FAQ

Frequently asked questions

Everything you need to know about Propel. Can't find your answer? Contact us.

What is Propel?

Propel is an all-in-one marketing platform for local businesses, built by Hype Local Marketing LLC. It brings advertising, websites and landing pages, Google Business Profile tools, lead management, follow-up automations, and reporting into one easy-to-use platform.

Do I need marketing experience?

No. Propel is built for business owners, not marketers. Guided workflows start with your goal, AI drafts the details, and you review and approve everything in plain English.

What marketing tools are included?

Ad campaigns, landing pages, an AI website builder (Professional and Agency), Google Business Profile management, a lead pipeline with conversation history, follow-up automations, an image library with AI tools, social posting, and reporting. See pricing for what each plan includes.

Can Propel help me advertise on Facebook and Google?

Yes. All plans include Meta (Facebook & Instagram) Ads. Professional and Agency add Google Ads — Search, Display, and Local Services Ads.

Can I build a website with Propel?

Yes. Professional and Agency include the AI Website Builder for multi-page sites with custom domains. Every plan includes landing pages (3 on Basic, unlimited on Professional and Agency).

How does Propel use AI?

AI drafts ad creative, page copy, images, and follow-up messages from your business details. It's a starting point — nothing is published or sent until you review and approve it.

Can I manage leads and customer communications?

Yes. Every lead lands in one pipeline with its full text and email history, and automations follow up based on each lead's stage.

Is advertising spend included?

No. Ad spend is separate from your subscription. You choose each campaign's budget; Propel collects it in advance in 10-day billing periods, and a platform service fee applies as described in the Terms of Service.

Can I cancel my subscription?

Yes. You can cancel from Settings → Billing in your Propel account.

How does the free trial work?

Basic and Professional include a 7-day free trial; Agency includes 14 days. A card is required to start, but you aren't charged until the trial ends. Cancel before then and you won't be billed.

Who is Propel for?

Small local businesses (typically 1–25 employees) that want professional marketing without hiring an agency, and marketing agencies that manage multiple local clients.

Who makes Propel?

Propel is built by Hype Local Marketing LLC.

Can agencies use Propel for clients?

Yes. The Agency plan lets you manage each client in their own account for $49/month per client, with agency branding and scheduled client reports.

Will Propel guarantee results?

No. Marketing results depend on your market, offer, budget, and competition. Propel provides the tools, guidance, and reporting to help you make better decisions.

Ready to Take Control of Your Marketing?

Powerful marketing tools, expert insights, and a simpler way to grow your business — all in one place.

Free trial on every plan · Card required, not charged until your trial ends · Cancel from Settings → Billing