Example
Instant text
A landscaper
The landscaper gets an instant text out to every evening web inquiry while the crew is off for the day.
Automate Marketing Follow-Ups
Fast, consistent follow-up — on autopilot.
The business that responds first usually wins. Propel's automations reply to every new lead right away and keep the conversation going with industry-tailored messages.
The problem
Why this is hard for most local businesses
Following up is the most important and most skipped step in small business marketing. When you're on a job, with a client, or closed for the day, leads wait — and many never hear back at all.
How Propel helps
- Five purpose-built automations for each stage of the customer journey
- AI-generated, industry-tailored message templates you can edit
- Exit rules so a lead never receives a sequence that no longer fits
- Consent capture, STOP opt-out, and quiet-hours protection built in
- Full message history on each lead record
Workflow
Three steps to get there
- 1
Choose your automations
Start with New Lead Conversion; add more as you grow.
- 2
Review the messages
Edit the suggested texts and emails to sound like you.
- 3
Let it run
Sequences start and stop automatically based on each lead's stage.
AutomationsDemo
- New Lead ConversionAll plans
- Appointment NurtureProfessional+
- Estimate Follow-UpProfessional+
- Cold Lead ReactivationProfessional+
- Past Customer EngagementProfessional+
In practice
What this looks like for real businesses
Illustrative examples of how local businesses use these tools.
Example
Appointment Nurture
A chiropractic clinic
The chiropractic clinic sends appointment reminders and preparation details before first visits.
Example
Past Customer Engagement
An auto repair shop
The auto repair shop reconnects with past customers when it's time for routine maintenance.
Features used
The Propel tools behind this solution
Marketing Automations
Five industry-tailored follow-up sequences that reply to new leads fast, nurture appointments, chase estimates, and re-engage past customers.
Learn moreCRM & Lead Management
Every lead from every source in one pipeline — from New to Customer — with notes, history, and follow-up on each.
Learn moreLead Conversations
Text and email history lives on each lead record, so you see the whole conversation before you pick up the phone.
Learn moreLanding Pages
Focused, mobile-ready pages with a clear call to action and a lead form — built to turn ad clicks into calls and inquiries.
Learn moreFAQ
Common questions
Will automations keep messaging someone who already booked?
No. Each automation has exit conditions — when a lead replies, books, or changes stage, the sequence stops.
Which automations are on my plan?
Basic includes New Lead Conversion. Professional and Agency include all five automations.
Related solutions
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